This presentation by Arto Joensuu, sums up the idea of conversational marketing. The idea that there are no consumers only people with whom we have a relationship of “interactive value creation” is like a breath of fresh air to hear. A relationship where you do not talk ‘to’ customers but with them..

 

Don’t leave your FB Page looking boring and hope that that will do, here’s a hint go and take a look at your page right now, pretend to be a potential customer or client. What do you see? Does anything on the page light you up, is anything irresistible? Then perhaps a little styling and decorating is in order.

© 2011 Annie InfiniteSuffusion theme by Sayontan Sinha